Freevoice Dialer System
Predictive dialers are ideal for business environments where agents dial large amounts of outbound calls. Automated dialing systems can significantly increase agent productivity by eliminating agent dialing times, filtering out answering machines, and providing a central interface for storing lead information.
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Multiple Action Modes
Predictive Dial
Call multiple lines per agent with automated voicemail drops.
RoboDial
Play an automated recording for press one and survey options.
Power Dial
Automatically place one call after another without stopping
Drip Dialing
CRM integration triggers auto reminder or marketing calls
Agent Screen
Put information and call control in the hands of your agents. See and edit lead information, start, or stop recording. Quick Transfer or stay on the line to introduce everyone. Use simple web integration to open and modify records on your CRM.
Admin Overview
Live update board shows employees status, call ratio, wait time and all the metrics you need to optimize your call floor. One Click listen barge allows you to coach and train from a remote location.
- Improve Agent Productivity by dynamically detecting when a live contact has been reached, a predictive dialer system will ensure that representatives don’t waste time with busy signals, voicemail messages, or incorrect numbers.
- Boost Call Volumes – Companies can reach out to more people in a shorter period of time, by calling numbers in succession from a database, and dialing multiple numbers for each contact. Increase Interaction Effectiveness – Agents have the ability to initiate three-way conference calls, or transfer calls to other representatives such as closers or product specialists.
- Ensure Customer Satisfaction – Avoid the risk of annoying or offending existing or potential clients by restricting dialing based on day, time zone, or other variables, and allowing agents to schedule call-backs at a time that is more convenient for the customer.
- Improve Campaign Tracking Accuracy – Representatives have the ability to mark the outcome of each interaction (hung up, sale, not interested). Let our Freevoice Predictive Dialing platform help increase sales by connecting more live calls to your agents.
Whether you have just a small handful of agents or a few hundred, the Freevoice system can accommodate them all under a single interface.
Allows you to have hundreds or thousands of different valid caller ID numbers that change with every outgoing call reducing the ‘total number of calls from one Caller ID across a carrier’s network to overcome carriers and apps that block or flag telemarketing calls.
Match your outbound calls caller ID area code to the area code or state of the person you are calling. Customers are 4 times more likely to answer calls from numbers in their geographic area. We have number packages to fit your budget.
Regional, 10+ numbers - Match major markets with for very little cost
State, 50+ numbers - Match the State of the person your calling.
Area code, 240+ area codes - Match the local area of the person your calling.
Provide your agents and clear and precise script to deliver the perfect pitch every time.
Dynamic fields fill in the name and other pertinent information.
Call your leads the very same second you receive it from your landing page or lead provider
Instantly pop open matching records in your CRM database when connected to a new caller
Dial only specific areas with custom Time Zone restrictions by state and / or day of the week.
