ViciHost and VICIdial SIP Dialer Trunks with SPAM likely protection and Auto Caller ID Management
Effectively prevent your calls from getting labeled as
Spam caller, Fraud likely, Scam likely, or Telemarketer
Phone carriers are required to block or label suspected SPAM and SCAM marketing calls. Carriers watch for how many calls they receive concurrently or per day from a unique phone number, If the call STIR/Shaken Signed to the number, and are using shared Phone Number Reputation registries to share data. Consumers may also be using various smartphone apps that crowdsource reports of nuisance calls.
Automation and information services have transformed outbound calling
Automated caller ID management picks the closest local area code to your lead and rotates different phone numbers to spread your calls over as many Caller ID identities as possible. We then monitor the spam databases used by ATT, T-Mobile, and Verizon to verify all your phone numbers reputation are clean. When your numbers get flagged, they automatically get removed and replaced
We terminate to more rural and high areas than any other company
People answer more calls from local numbers without SPAM labels
Customer trust is damaged if their carriers label you as a SCAM
High Quality Audio
Overseas Agents sound clearer with industry leading low latency
Quality Termination with Direct Tier 1 Carrier Access
We send calls over Tier 1 carriers known for legitimate call traffic and sign every call with our own STIR / SHAKEN token to cryptographically verify to the receiving carrier the Caller ID number is legitimate and not spoofed or fraudulent in any way.
Need a Dialing Platform? We offer hosted dialers with live agent support
Put information and call control in the hands of your agents. See and edit lead information, start, or stop recordings. Quick Transfer or stay on the line to introduce everyone. Use simple web integration to open and modify records on your CRM.
Live update board shows employees status, call ratio, wait time and all the metrics you need to optimize your call floor. One Click listen barge allows you to coach and train from a remote location.