What is Phone Number Reputation?

Phone Number Reputation is one of the many ways the major carriers and security app providers view the risk of your call being an unwanted by consumers. Each of the major carriers, ATT, Verizon and T-Mobile have their own data analytics teams and contract with outside data aggregators, and crowd source app providers, to build a reputation score that they use to decide if you call should be labeled spam or scam. The results can be unfair and applied differently on a per user basis. 

What effects Phone Number Reputation? 

Phone Number Reputation is one of the many ways the major carriers and security app providers view the risk of your call being an unwanted by consumers. Each of the major carriers, ATT, Verizon and T-Mobile have their own data analytics teams and contract with outside data aggregators, and crowd source app providers, to build a reputation score that they use to decide if you call should be labeled spam or scam. The results can be unfair and applied differently on a per user basis. 

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Number of Daily Calls

How many calls per hour and per day are day is one of the strongest factor.  Normal business use for a single caller is 10 to 100 calls a day. Spreading your calls out over multiple numbers lowers your overall risk score 

Stir Shaken Authentication

All calls must be signed with a secure authenication token that verifies the caller owns the phone number and is not spoofing the caller ID. no longer can you get numbers form on carrier and send calls out another, 

Calling Disconencted Numbers

Placing calls to disconencted numbers adds to your risk factor. carriers assume you are making up numbers to call or calling old data that no longer has perm,ision to call 

Dropped calls 

Misconfigured autodialers that call too many numbers at one time for your people to answer have a high drop ratio 

Using Discount Carriers 

Calls from low cost and discount phone carriers are assigned a higher risk score and these are primarily used by high volume telemarketing companies. Their calls to the public telephone network are a higher risk factor and your Phone Number Reputation can be damaged by association. 

Crowd Sourced Data

Humans give feedback through a variatly of apps to blockl unwanted callers. This data is sold back to the carriers to assit in their Robocall and spam marketing blocking efforts

Are your calls being labled as Spam Likely? 

Over 40% of Legitimate business phone calls are getting incorrectly blocked or mislabeled. This widespread problem is effecting businesses just like yours every single day...


And You May Not Even Know It


Placing outbound calls using a Spam and Scam labeled phone number:

  • Cripples your Salesforce
  • Plummets Your Answer Ratios
  • Increases your phone usage and related expenses
  • Can permanently damage your business reputation