Freevoice

Integrate phone calls with Zoho CRM Phonebridge

A free integration with Freevoice Services

Business Phone Systems
Call Center Systems

Integration automates many tasks during and after a customer interaction. 

With the Zoho CRM integration, inbound and outbound calls are automatically logged in the CRM, Agents get pop ups of accounts on inbound calls, and single click dialing to call out.

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​​Click to Call

Make calls from right inside Zoho CRM and avoid dialing time and errors. When looking at any leads or contact, just click the call icon to start logged a call.

Call Reminders

Never miss another call with prompt reminders. It's hard to keep track of each call to make. With reminders of your upcoming calls, you'll never miss one.

​​Inbound Caller Screen Pops

Greet every caller by name, even if you have thousands of customers. No time is wasted looking up customer data. It's all right there on every call. Instant access to past conversations, notes, and tasks associated with each customer builds a relationship with the customer like know other system can.

​​Automatic Call Logging

Crucial information such as call time, duration, agent and customer details are logged automatically without the possibility of human error or intention. More intuitive details like the purpose of a call, notes, and next call times can be added right in the call window.

​​Call Analytics Report

Call reports directly in Zoho give you the tools and information you need to manage people and resources within your organization.

​​In Call Follow-up Scheduling

Schedule the next follow up call directly from the active call window.

​​Call Activity Log

Quickly view all the past calls and activity on a client. Date, time and the call recording are only a click away

​​Call Status Reports

View and export a list of calls made and received for a specified data range.