Greet every caller by name, even if you have thousands of customers. No time is wasted looking up customer data. It's all right there on every call. Instant access to past conversations, notes, and tasks associated with each customer builds a relationship with the customer like know other system can.

Crucial information such as call time, duration, agent and customer details are logged automatically without the possibility of human error or intention. More intuitive details like the purpose of a call, notes, and next call times can be added right in the call window.

Call reports directly in Zoho give you the tools and information you need to manage people and resources within your organization.

Schedule the next follow up call directly from the active call window.

Quickly view all the past calls and activity on a client. Date, time and the call recording are only a click away

View and export a list of calls made and received for a specified data range.