How to avoid getting labeled Spam caller,
Fraud likely, Scam likely, or Telemarketer.
Understand Where and How your Number got Flagged
Call blocking / labeling currently happens at the recipient’s carrier. Carriers watch for how many calls they get concurrently or overall from a unique phone number, if its valid or disconnected number, if calls come from from different carriers, and are beginning to use caller ID reputation registries. Additionally the end user may also be using various smartphone apps that crowdsource reports of nuisance calls.
Even if you don't telemarket, scammers can hijack your number and ruin your business phone numbers reputation. See our advice below for both telemarketers and business owners.
Telemarketer Caller ID Strategies
New laws and technologies can block your telemarketing efforts. We can help
General Business Strategies
- Call responsibly. Don’t call the same lead multiple times a day.
- Don’t hang up on people if you’re running a dialer. Maintain a < 3% drop rate
- Make sure people can reach you if they call back.
- Register your number with the major caller ID reputation registries
Want to talk more about it?
About the author:
Chad Harmon is the Senior Sales engineer at Freevoice and has been implementing telemarketing centers for over 20 years. If you would like to discuss this topic and your call center, just pick up the phone and call during normal business hours: 8am - 5pm, Monday - Friday, Pacific Standard Time